Social Media Community Guidelines

For the Columbus Zoo and Aquarium, The Wilds, Wolfe Aquarium, Zoombezi Bay, and Safari Golf Club

Our social media channels are here to connect, celebrate, and share with you—our valued guests, members, and supporters. We’re proud to serve as a place for conversation, education, and community around our shared mission: Empowering People. Saving Wildlife.

Our Promise

We’re here to share stories of wildlife, conservation, and community with you. Thank you for helping us maintain a space that is safe, kind, and welcoming to all.

While we welcome diverse perspectives, comments, photos, and questions, our pages are moderated to maintain a respectful and family-friendly environment. By participating on our pages, you agree to the following guidelines:

What’s Not Allowed

To ensure a positive and safe space for all, we reserve the right to hide, delete, or report any comments or content that includes:

Hate speech or discrimination: Content that targets, harasses, or disparages any individual or group based on race, ethnicity, national origin, age, gender identity, sexual orientation, disability, or religion.
Bullying or personal attacks: Name-calling, threats, or harmful language toward individuals or staff.
Doxing: Searching for and publishing private or identifying information about a particular individual, typically with malicious intent
Obscene, vulgar, or sexually explicit content: Including inappropriate images, language, or links.
Spam or solicitation: Repetitive content, excessive self-promotion, commercial advertising, or links unrelated to the Columbus Zoo, The Wilds, Zoombezi Bay, or Safari Golf Club.
Illegal activity: Promotion or discussion of illegal behavior will be removed and reported.
Copyrighted or proprietary content: Posts that infringe on intellectual property rights or include private or confidential information.
Off-topic or disruptive content: Content that derails conversation, misleads the public, or attempts to impersonate another user or organization.

Users who repeatedly violate these guidelines may be blocked or banned from our channels without warning.

Authentic Messaging and Imaging

All images and graphics featured on our websites and social media platforms are created and captured in-house by our multimedia and graphic design teams.

We reserve the right remove comments and comment replies that appear to be generated by AI, bot, or spam accounts.