Partners in Conservation
Learn about the Zoo’s financial commitment to holistic conservation efforts in Central Africa.
Thank You, Zoo Guests.
Your cooperation in departing the Columbus Zoo on May 2 and May 5, 2026, is greatly appreciated. You are welcome to be refunded for your visit if those incidents cut your trip to the Zoo short.
- This offer is for ticket holders on May 2, 2026 and May 5, 2026.
- You may also exchange your tickets for another date at the Zoo's Will-Call Desk at the main gate.
Reimbursement Form
- Please be patient as we work through a high volume of requests.
- Please allow 7-10 business days for refunds or replacement tickets to be sent.
- You will not receive confirmation feedback once the form is filled out. You will receive a receipt via email from Accesso once the replacement tickets or refund has been processed.
- Tickets purchased from Kroger are only eligible for replacement tickets.
